Envirotech, Corp (“Envirotech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at https://envirotechutah.com (the “Site”), through our phone and text-message communications, and through our related services, and how we use, share, and protect that information.

By using our Site, submitting a form, or communicating with us by phone or text message, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide directly

When you fill out a contact or request form, request an estimate, or otherwise communicate with us, we may collect:

• Your name
• Phone number
• Email address
• Mailing or property address
• Details about your property, the service you need, or your insurance claim
• Any other information you choose to provide in a message or conversation

Information from phone calls and text messages

When you call us, ask us to call you, or exchange text messages with us, we may collect the contents of those communications. Some calls and text messages are handled by automated, AI-assisted virtual agents acting on our behalf (see Section 4). Phone calls may be recorded and transcribed for quality, training, scheduling, and record-keeping purposes.

Information collected automatically

When you visit our Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits, using cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests;
• Schedule and provide our services, including estimates and project work;
• Assist with and help process insurance claims related to your property;
• Communicate with you by phone, text message, and email;
• Maintain records of our communications and transactions;
• Operate, improve, and secure our Site and services; and
• Comply with our legal obligations and enforce our agreements.

3. Text Messaging (SMS) Terms

If you provide your phone number and consent to receive text messages, we may send you SMS messages related to your inquiry, appointments, estimates, claim status, and our services.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any text message. After you reply STOP, we will send one confirmation message and will not send further text messages unless you opt back in.
• For help, reply HELP or contact us using the information in Section 13.
• Carriers are not liable for delayed or undelivered messages.
• We do not sell or share your mobile phone number or your SMS consent with third parties for their own marketing purposes.

4. Automated and AI-Assisted Communications

To respond quickly and consistently, some of our phone calls and text-message conversations are handled by automated, AI-assisted virtual agents acting on our behalf through our technology partners. These agents may answer questions, collect information, schedule appointments, and follow up with you. Information you share during these interactions is collected and used as described in this Privacy Policy. You may ask to speak with a member of our team at any time.

5. How We Share Your Information

We share your information only as needed to provide our services and operate our business. We may share information with:

• Service providers and technology partners who help us operate our Site, our communications systems (including phone, text, and AI-assisted agent platforms), scheduling, customer-relationship management, and data hosting;
• Insurance carriers, adjusters, and claims-related partners, and the software platforms used to facilitate the insurance claims process, when relevant to your project or claim;
• Subcontractors and business partners involved in performing the services you request;
• Legal and safety recipients, when we believe disclosure is necessary to comply with the law, respond to legal process, protect our rights, or protect the safety of any person; and
• A successor entity in connection with a merger, acquisition, financing, or sale of all or part of our business.

We require our service providers to protect the information we share with them and to use it only for the purposes for which it was provided.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can usually control cookies through your browser settings, including blocking or deleting them. Disabling some cookies may affect how the Site functions. If we use analytics or advertising tools, those providers may collect information about your activity on our Site as described in their own privacy policies.

7. Data Retention

We keep personal information for as long as needed to provide our services, maintain records of our communications and projects, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access to it, request a copy of it, request that we correct or delete it, and opt out of certain uses.

Utah residents (Utah Consumer Privacy Act)

If you are a Utah resident, you may have the right to: (a) confirm whether we are processing your personal data and access that data; (b) delete personal data you provided to us; (c) obtain a portable copy of your personal data; and (d) opt out of the sale of your personal data or its use for targeted advertising. As noted above, we do not sell personal data and do not use it for targeted advertising.

To exercise any of these rights, contact us using the information in Section 13. We may need to verify your identity before responding, and we will respond within the time required by law. If we decline your request, you may appeal by contacting us again; if you have concerns about the outcome of an appeal, you may contact the Utah Attorney General.

10. Children’s Privacy

Our Site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can remove it.

11. Third-Party Links

Our Site may contain links to websites or services operated by others. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Your continued use of our Site or services after an update means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Envirotech, Corp
861 N. Redrock Road #6, St. George, Utah 84770
Phone: +1 435-862-6266
Email: [email protected]